Informativa privacy “sito web hpmotorrad”

 

1 – Data controller

HP Motorrad, registered office in 20090 Novegro di Segrate (MI), Via Dante Alighieri, 21, TAX and VAT Number: 01517300198, marked below as “Holder”, guarantees compliance with the law on the topic of personal data protection. We provide this information, regarding data gathered while surfing this website and the information that is communicated to us, according to the art. 13, UE guidelines 2016/679 (General Data Protection Regulation – GDPR) and subsequent modifications.

2 – Managed data and juridical basics of the treatment

2.1. Data generated while accessing the website.

During normal proceedings and in an automatic way, the computer systems and software procedures that guarantee proper functioning of this website gather information whose transmission is implicit in the use of internet communication protocols.

Gathered data may be:

-            Domain name

-            Internet protocol address (IP)

-            Operative system used.

-            Browser used and parameters of the device used to connect to the website.

-            Date and time of connection.

-            Webpage of origin of the visitor (referral) and the exit one.

In order to verify proper functioning and safety of the website, this information is managed automatically and assembled aggregately.

The juridical base that legitimates the treatment is the licit interest of the Holder.

2.2. security oriented data gatherings

To guarantee a safe navigation (antispam filters, firewall, virus detection), gathered data may include personal information such as IP Address. We may use this data to block attempts to damage the website, any other action that may affect other users, and, lastly, other malicious activities that constitute a felony. We will do so in compliance with current regulations. This kind of data is never used to identify or profile the user, but to protect the website and its visitors.

The juridical base that legitimates the treatment is the licit interest of the Holder.

2.3. Data that the user willingly communicates.

The data that the client voluntarily provides through forms are gathered and managed to:

a)        develop an efficient contract-based customer relationship. Regarding trial services, once the trial period has expired the user’s contact information may be used to ask for feedback and to directly verify user experience.

b)       fulfil legal obligations that may be accountant or fiscal in nature, or to comply with the requests a legal authority may give. In other words, for administrative purposes.

c)        Subject to the user’s prior consent, to periodically send newsletter and advertisement through mail, phone, e-mail, sms, or instant messaging app.

d)       occasionally send messages regarding bought products or similar through mail, phone, e-mail, sms, or instant messaging app (so called soft spam).

e)        The data that is contained within a Curriculum Vitae that is sent to us will be used exclusively for personnel selection.

The juridical base that legitimates the treatment is the implementation of a contract where the user constitutes a part, or to execute the precontractual measures that the user requested. Where specifically indicated, the juridical base that legitimates the treatment is the user’s willingly given consent. Regarding point d) and e), the juridical base that legitimates the treatment is the Holder’s personal interest.

2.4. Data gathered through contact platform “Smartsupp”.

By accessing the Smartsupp service on our website, whose privacy policy can be read here, you can send generic requests.

The service rests on services located in the European Union territory.

Said data is considered voluntarily given by the user form the moment a service request is made. By applying a demand, the user explicitly accepts the Privacy Policy.

The juridical base that legitimates the treatment is the licit interest of the Holder and/or the execution of the contract in which the user is a part of.

3 – Contribution nature

Except for the specifications made regarding navigation data, contribution nature:

  •         is discretionary in relation to the tasks described at point 2.2. letters a), b), c) and e). However, refusal will put the Holder in a situation where he will not be able to fulfil contractual obligations.
  •         Regarding the goals indicated at point 2.2. letter c) is also discretionary, but their use is affected by the release of explicit consent. Refusal implicates that the Holder will not be allowed to send newsletters, advertisements, or invitations at events or initiatives held by the Holder himself.

4 – Places of treatment, process modalities, and data preservation period

Gathered data is managed at the Holder of the Treatment’s headquarters, or at the Web Hosting’s data centre.

They will be treated using electronic and automate instruments, telematic equipment and computers, or through manual processing. The data gathering logics are strictly connected to the goals they are gathered for and always guaranteeing their safety.

Information is stored for the time needed to fulfil the purposes they are gathered for and handled (“storage limitation principle”, article 5 of the European Union Regulation number 2016/679), or meeting the deadlines set by the law in force or and by other legal obligations.

The information that are used to guarantee security (arresting of attempts to damage the website) are stored for six months.

Checks to verify the obsolescence of saved data, in relation to the purpose they were collected for, are held periodically with the same frequency (six months).

In any case, the Holder places rules that impede unlimited data storage, limiting their preservation in accordance with the Storage Time Limitation Principle.

5 – Persons authorized to process, supervisors, and data communication.

Treatment of gathered data is handled by the Holder’s internal staff, that is specifically pinpointed and authorized to manage it. In fact, employees must follow a set of specific instructions provided by the Holder in compliance with current regulations.

Gathered data may be managed by third parties that Holder elects as external Holders of the administration. Depending on the case, the Holder may communicate data to these subjects, as they are considered as autonomous holders. This is done considering the problems that may be encountered during managing processes, and only when is necessary or instrumental to the achievement of the objectives data is gathered for. These kinds of subjects may be:

  •         Companies that are part of our corporate regarding the purposes detailed at point 2.3 letters a), b) and g).
  •         People, companies, associations, and professional firms that offer assistance or consulting services with regard to point 2.3, letters b) and g).
  •         Companies, institutions, and associations that provide services that help achieve the purposes indicated above (market analysis and research, credit card payment management, maintenance of our computer systems).

In case of a legitimate request issued by a judicial authority, when provided by law, gathered data may be yielded.

Under no circumstances your information will be scattered.

People in charge and external Holders of the treatment will be identified and updated periodically.

6 – Data transfer outside the European Union.

By following norms in force, and guaranteeing the correct level of protection, gathered data may be sent to countries that are not part of the European Union.

This website may share information with services that are located outside of the European Union. Specifically, data may be given out to Google, Facebook, and Microsoft (LinkedIn), using social plugins and the Google Analytics services. Transfer is authorized by specific European Commission norms and decisions, and by the Italian Personal Data Protection Guarantor, in particular by the 1250/2016 Decision (Privacy Shield – here you can find the Italian Guarantor’s leaflet). No further consent is needed. Companies mentioned above guarantee their adhesion to the Privacy Shield.

7 – Rights of the interested party

At any moment, the interested party can request the Holder to be given access to his data, to adjust them, to demand their cancellation or the restriction of their treatment, oppose their treatment, solicit portability of their data, and, lastly, revoke treatment consent. In other words, he can assert these rights and the others established by the European Union Regulation 2016/679 (General Data Protection Regulation – GDPR). He can do so sending an e-mail at privacy@hpmotorrad.com.

Interested parties may also submit a claim to the Supervision Authority.

Last update: 20/02/2019

“Client” Privacy Policy

1 – Data controller

HP Motorrad, registered office in 20090 Novegro di Segrate (MI), Via Dante Alighieri, 21, TAX and VAT Number: 01517300198, marked below as “Holder”, guarantees compliance with the law on the topic of personal data protection. We provide this information, regarding data gathered while surfing this website and the information that is communicated to us, according to the art. 13, UE guidelines 2016/679 (General Data Protection Regulation – GDPR) and subsequent modifications.

2 – Managed data, purposes and juridical basic of the treatment

Your personal data are object of the treatment, gathered and managed for these purposes:

a)        Fulfilment of precontractual or contractual obligations

b)       Legal obligations compliance

The juridical basic that legitimates the treatment is the execution of precontractual measures, performance of a contract and compliance with other legal obligations.

3 – Contribution nature

To execute the contract and to fulfil other legal obligations, data bestowal is mandatory. Therefore, refusal to provide them will put the Holder in a situation where he will not be able to perform the contract and correctly comply with contractual legal obligations (for example duties that are fiscal in nature).

4 – Places of treatment, processing modalities and data preservation period

Gathered data are processed at the Holder of the Treatment’s headquarters.

Data will be gathered using electronic, automated, telematic and computer systems; or through manual elaborations that follow logics that are strictly connected to the purposes that guide personal data collection. In any case the safety of personal data is guaranteed.

Information is preserved for the time needed to achieve the purposes they are collected and processed for (“Storage Limitation Principle”, article 5 of the European Union Regulation number 2016/679). The observation of the deadlines that are fixed by legal authorities is assured.

Checks to verify the obsolescence of saved data, in relation to the purpose they were collected for, are held periodically with the same frequency (six months).

In any case, the Holder places rules that impede unlimited data storage, limiting their preservation in accordance with the Storage Time Limitation Principle.

5 – Managing authorized subjects, people in charge of the treatment and information communication

Treatment of gathered data is handled by the Holder’s internal staff, that is specifically pinpointed and authorized to manage them. In fact, employees must follow a set of specific instructions provided by the Holder in compliance with current regulations.

Gathered data may be managed by third parties that are elected by the Holder as external Holders of the administration. This is done considering the problems that may be encountered during managing processes and only when is necessary or instrumental to the achievement of data gathering objectives. Depending on the cases, collected information may be given to external subjects that are necessary for the correct achievement of the purposes explained at point 2) of this notice.

In case of a legitimate request and when statutory, your data may be given to the Juridical Authority.

Your data will never be subject to sharing.

The people in charge of the treatment are precisely pinpointed.

6 – Data transfer outside the European Union

Your data will never be subject to transferring outside of the European Union

7 – Rights of the interested party

As interested party, at any moment, you can demand the Holder to be given access to your data, to adjust them, demand their cancellation, request the restriction of their treatment, oppose their processing, request data portability, and, lastly, revoke treatment consent and exercise any other right dictated by article 15 of the GDPR and following. You can do so by sending your request via e-mail at privacy@hpmotorrad.com

Interested parties may also submit a claim to the Supervision Authority.

Last update: 20/02/2019

Cookies policy

This website, owned by HP Motorrad Ltd, defined as Holder of the treatment, under the effects of the European Union Regulation 2016/679 (General Data Protection Regulation – GDPR), uses cookies and other similar technologies. This notice provides indication on how they are used and how they can be supervised by the user.

Utilizing this website, the client explicitly agrees to the use of cookies as specified by this leaflet.

1 – Definition of cookies

Cookies are information that is saved on the hard disk of the user’s device. His browser sends them to the Web server that refers to the use of the net. Consequently, they contain information on services, visited websites and the option chosen while surfing the web. In other words, cookies are small files that contain letters and numbers that, while visiting a website, are downloaded on the computer or mobile device that the client is operating with. After that, cookies are sent back to the original website when he revisits this website or any other webpage that recognizes the user’s device. Cookies are useful because they allow the website to identify the hardware that the client is using.

Therefore, this information is not sent spontaneously and directly by the user, but it leaves a trace of the his navigation.

Cookies perform different tasks. Their main function is to improve user experience while net surfing by remembering the client’s choices; but they also help in guaranteeing that the advertisements shown while surfing the web are consistent with the user’s preferences, avoiding unpleasant, disliked, or unnecessary promotional material.

While surfing a website, on his device, the client may receive cookies sent by different websites or by a different web server (so-called third parties). These kinds of cookies may contain elements that are present on the website that the client is visiting (for example: images, maps, sounds, other domain webpage links). Under this profile, you may encounter:

1 – Direct cookies, that are directly sent from a website to the client’s device. This website uses just technical cookies, it does not contain direct profiling cookies (see below).

2 – Third part cookies, that originate from a third part but are sent on our behalf. This website uses third part cookies to make it easier facilitate website usage analysis (as described below).

Besides, looking at cookies’ purposes, we can distinguish between:

1 – Technical cookies: they are used to transmit data on an electronic communication network, or to provide a service that was specifically requested by the client. They are not used to achieve other goals. Among them, you can find these kinds of cookies that do not require the user’s consent:

               1 – Navigation or session cookies: they guarantee the correct operation and fruition of the website (for example, they are used to authenticate and access private areas). They are not permanently saved on the client’s device. In fact, they are deleted when the browser is closed. Navigation or session cookies are strictly limited to session data transmission (that are made of random generated numbers produced by the server), that is necessary to assure safe and secure navigation of the website.

               2 – Cookies analytics: they are used to gather consolidated information on the amount of people that visit the website and how they pop in.

               3 – Functionality cookies: they are used to improve user experience by letting him navigate using a set of chosen criteria (for example chosen language or services selected).

2 – Profiling cookies: they are used to create a client profile and to send specific promotional material, that is chosen considering the user’s personal preferences, expressed while surfing the web. In order to operate as intended, these cookies require client consent.

2 – Cookies usage purposes

The following table summarizes the way this website and the third parties that are connected to it use cookies. These methods of employment include cookie usage to:

1 – know the total number of returning visitors, browsers of choice (for example Firefox, Safari, or Internet Explorer) and operative systems employed (for example Windows or Mac).

2 – monitor and improve the website’s performances, including the way the clients use it.

Type of cookie

Purpose

Origin and how to block it

Website’s basic cookies (session and navigation)

These cookies are fundamental to make use of the website because they guarantee its correct mode of operation. They do not collect personal information that can be used for marketing purposes, and neither they keep track of visited websites. They are not permanently saved on the user’s hard drive and are automatically deleted at browser closure. They only transmit session data (that consist of random generated numbers by the server) that is necessary to guarantee a secure and efficient exploration of the website. This kind of cookies cannot be deactivated.

(Direct cookies)

Direct functionality cookies

These cookies allow to remember specific choices made by the user (such as username, language, or geographical position), offering improved and personalized functions. Data gathered by these cookies can be kept anonymous and do not keep track of navigation on other websites. These kinds of cookies cannot be deactivated

(Direct cookies)

Cookie Analytics and third part advertisement

Cookie analytics and cache cookies are set by Google Analytics to collect information on how the visitors utilize the website, including the number of visitors, webpage of origin, and pages seen on our website. We use these kinds of cookies to compile reports and improve our website. For example, they can be used to know the errors that the user may find; or to make navigation faster, helping the user in finding quicker what they are looking for. Generally, they stay on the device of the client until they are deleted.

 

The website uses a live chat platform to manage customer service (Smartsupp). It installs the following cookies:

Google Analytics privacy policy cookie

Third part navigation cookies

  •         ssupp.vid – Visitor ID (duration: 6 months)
  •         ssupp.chatid – Conversation ID (automatically deleted when the user closes the browser)
  •         ssupp.group – last group of visitor (automatically deleted when the user closes the browser)
  •         ssupp.opened – open chat box (automatically deleted when the user closes the browser)
  •         ssupp.barclicked – necessary for automatic messages when the chat box is open (automatically deleted when the user closes the browser)
  •         ssupp.message – memorize messages in a text area if the page is updated (automatically deleted when the user closes the browser)
  •         ssupp.unreaded – number of unread messages (automatically deleted when the user closes the browser)
  •         ssupp.position – position of the chat box, if moved by visitor (automatically deleted when the user closes the browser)

Smartsupp privacy policy and Data Processing Agreement

Third part marketing cookies

Facebook, Instagram, and YouTube may use cookies that are useful for social media content sharing, or to elaborate access statistics. HP Motorrad Ltd does not use these kinds of cookies to profile the user.

 

Lastly, prior consent, third parts may combine their information with ours for purposes that are not merely technical in nature (functionality or session). To know more, please access the third part’s privacy policy links you can find in the next column and manage your options and/or set your browser as follows.

Facebook privacy policy cookie

Instagram privacy policy cookie

YouTube privacy policy cookie

 

3 – Cookie disabling or deletion

Choosing to deny cookies, the client may not be able to employ all the functions that the website offers.

It’s possible to block cookies following the instructions that the browser provides (usually you can find them under “help”, “tools”, or “modify”). Deactivation of a specific cookie or a category of cookies does not delete them from the device. That operation will have to be made directly from the browser.

If you want to delete, deactivate, or refresh the cookies that are saved on your device, third parts content suppliers provide specific configuration pages that you can use; or you can do so directly through user’s browser settings.

Here’s links to manage cookies relative to the most common used browsers:

  •         Google Chrome
  •         Mozilla Firefox
  •         Microsoft Edge
  •         Microsoft Internet Explorer
  •         Opera
  •         Apple Safari

To know how to manage cookies on a mobile device, please refer to the instructions that the integrated browser provides.

4 – Previously set cookies

Even if the user chose to deactivate one or more cookies, we will still be able to use information gathered before deactivation through preferences. However, from that moment on, we will stop using the deactivated cookies to collect data.

Last update: 20/02/2019

Privacy Policy

1 – Data controller

HP Motorrad, registered office in 20090 Novegro di Segrate (MI), Via Dante Alighieri, 21, TAX and VAT Number: 01517300198, marked below as “Holder”, guarantees compliance with the law on the topic of personal data protection. We provide this information, regarding data gathered while surfing this website and the information that is communicated to us according to the art. 13, UE guidelines 2016/679 (General Data Protection Regulation – GDPR) and subsequent modifications.

2 – Managed data, purposes, and juridical basics of the treatment

Your personal data is subject to the treatment to achieve the following tasks:

a)        Fulfilment of precontractual and contractual obligations

b)       fulfilment of law obligations that are accounting or fiscal in nature, or to comply with request made by the Judicial Authority.

3 – Contribution nature

To execute the contract, and to fulfil other legal obligations, data bestowal is mandatory. Therefore, refusal to provide them will put the Holder in a situation where he will not be able to perform the contract and correctly conduct legal obligations (for example the duties that are fiscal in nature).

4 – Places of treatment, process modalities, and data preservation period

Gathered data is managed at the Holder of the Treatment’s office, or at the Web Hosting’s data centre.

They will be treated using electronic and automate instruments, telematic equipment and computers, or through manual processing. The data gathering logics are strictly connected to the goals they are gathered for and always guaranteeing their safety.

Information is stored for the time needed to fulfil the purposes they are gathered and handled for (“storage limitation principle”, article 5 of the European Union Regulation number 2016/679), or meeting the deadlines set by the law in force or and by other legal obligations.

The information that are used to guarantee security (arresting of attempts to damage the website) are stored for six months.

Checks to verify the obsolescence of saved data, in relation to the purpose they were collected for, are held periodically with the same frequency (six months).

In any case, the Holder places rules that impede unlimited data storage, limiting their preservation in accordance with the Storage Time Limitation Principle.

5 – Persons authorized to process, supervisors, and data communication.

Treatment of gathered data is handled by the Holder’s internal staff, that is specifically pinpointed and authorized to manage them. In fact, employees must follow a set of specific instructions provided by the Holder in compliance with current regulations.

Gathered data may be managed by third parties that Holder elects as external Holders of the administration. Depending on the case, the Holder may communicate data to these subjects, as they are considered as autonomous holders. This is done considering the problems that the Holder may encounter during managing processes, and only when is necessary or instrumental to the achievement of the objectives described in point 2) of this leaflet.

In case of a legitimate request issued by a judicial authority, when provided by law, gathered data may be yielded.

Under no circumstances your information will be scattered.

People in charge and external Holders of the treatment will be identified and updated periodically.

6 – Data transfer outside the European Union

Your data will never be subject to transferring outside of the European Union

7 – Rights of the interested party

As interested party, at any moment, you can demand the Holder to be given access to your data, to adjust them, ask for their cancellation, request the restriction of their treatment, oppose their processing, request data portability, and, lastly, revoke treatment consent and exercise any other right dictated by article 15 of the GDPR and following. You can do so by sending your request via e-mail at privacy@hpmotorrad.com

Interested parties may also submit a claim to a Supervision Authority.

 

Ultimo aggiornamento: 01/02/2024

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